We take care of your work-life balance.

Viva Assistance


The vital factor of success of all growth and change processes within companies are employees. Family orientated human resource policy ensures this resource. – Our goal: lasting relief for your personnel.

How does Viva FamilyService work?

As a specialist for work-life balance we relieve your employees with customized solutions nationwide – from childcare to caring for relatives.
Personal, independent, confidential.
Learn more in our explanatory video (90 sec.)

Our clients say:

  • Rhodia Acetow Mitarbeiter

    “…many thanks for your very competent consultation, driven by understanding, kindness and empathy. I will gladly contact you again if needed.”

    Employee Rhodia Acetow GmbH
    (Name anonymized for privacy reasons)

  • Sanofi Mitarbeiter

    “Very nice conversation, which covered a lot more than my original queries, by the questions asked. A valuable feedback and a certain relief with the inquired topic.”

    Employee Sanofi Aventis Deutschland GmbH
    (Name anonymized for privacy reasons)

  • Rheinmetall Mitarbeiter

    “Many thanks for the great consultation and the time you took. I felt understood for the very first time.”

    Employee Rheinmetall AG
    (Name anonymized for privacy reasons)

  • Software AG Mitarbeiter

    „Mrs. S. was amazing. She quickly answered my queries with good precise information and was more than helpful. Keep up the good job!”

    Employee Software AG
    (Name anonymized for privacy reasons)

  • Solvay

    “The consulting service… is appreciated by the employees. This is proven by feedback as well as by usage data.”

    Dr. Axel Tegge, member of the GF Solvay GmbH

  • VCI Mitarbeiter

    “I think it’s great that you support us and I’m absolutely content. I talked to you on the phone two times and felt well consulted every time. Many thanks.”

    Employee German chemical industry association
    (Name anonymized for privacy reasons)

  • Aareal Mitarbeiter

    “I am very happy about having you as a point of contact regarding the topic of care. The service was promptly and most friendly as always. Thank you very much.”

    Employee Aareal Bank
    (Name anonymized for privacy reasons)

  • Clariant Mitarbeiter

    “I was very pleased with the consultation. There is no place where I could have found better help, I felt in good hands, understood, and relieved after the conversation. Thank you very much, dear Viva-team.”

    Employee Clariant Germany GmbH
    (Name anonymized for privacy reasons)

  • Solvay Mitarbeiter

    “Hello, the service is very good. My family and I got valuable tips which we could implement directly. Regardless of whether hospital, health insurance, nursing service, doctor or palliative care service – everyone was delighted how well informed and prepared for everything we were. Many thanks.”

    Employee Solvay GmbH
    (Name anonymized for privacy reasons)

  • VCI Mitarbeiter

    “Thanks to the quick reactions by VIVA FamilyService I could find a suitable way within my temporary solution. I think that VIVA FamilyService does a very good job.”

    Employee VCI – German chemical industry association
    (Name anonymized for privacy reasons)

  • Bayer Mitarbeiter

    “Very competent information, it helped a lot. It also reduces the primary stress which came with the new situation.”

    Employee Bayer AG
    (Name anonymized for privacy reasons)

  • Asklepios Mitarbeiter

    “I can’t thank you enough. What you got going here was sensational! It was no emergency care but a lovingly arranged part of our clinic in next to no time.”

    Thomas Siebenhaar (regional personnel management, Asklepios Paulinen clinic Wiesbaden) regarding the emergency childcare during Covid-19

  • Sanofi Mitarbeiter

    “It was very reassuring for me/us to have someone, who provided important information in the background. All the information was gathered very fast, so I saved a lot of time. I couldn’t have done the search for a nursing home by myself. THANK YOU VERY MUCH FOR ALL OF IT.”

    Employee Sanofi Aventis Germany GmbH
    (Name anonymized for privacy reasons)

  • Gasnetz Mitarbeiter

    “The consultation helped a lot. I felt understood and it took away the feeling of helplessness. The sent documents were coherent and helpful. Thank you again for your support.”

    Employee Gasnetz Hamburg GmbH
    (Name anonymized for privacy reasons)

  • BorgWarner Mitarbeiter

    “Questions are answered competently and quickly. You get sent details which are very helpful.”

    Employee BorgWarner Turbo Systems GmbH
    (Name anonymized for privacy reasons)

  • Jülich Mitarbeiter

    “Fantastic! Mrs. T organized a domestic aid and childcare within a few days. She was always very friendly and especially foresightful. I am very delighted about your service. Thank you very much!”

    Employee research center Jülich GmbH
    (Name anonymized for privacy reasons)

  • Software AG Mitarbeiter

    “The competent consultation by phone and the transmitted documents helped a lot. Especially the telephonic inquiry whether I found a solution came across professionally and attentive.”

    Employee Software AG
    (Name anonymized for privacy reasons)

  • PHV Mitarbeiter

    “I am delighted how friendly, patient and in such a nice way you listened to me in my need. You helped me with the placing in a fast and straightforward way. For that reason, I’m thanking the whole team. I will gladly recommend you.”

    Employee PHV – The dialysis partner
    (Name anonymized for privacy reasons)

  • P & G Mitarbeiter

    “Incredibly good help for circumstances of life which one did not have yet, and which make you feel extremely insecure about what to do. A blessing that there is this kind of help.”

    Employee Procter & Gamble GmbH & Co
    (Name anonymized for privacy reasons)

  • VDMA Mitarbeiter

    “It was a very pleasant conversation and was promptly processed. Thank you very much at this point.”

    Employee VDMA – German Engineering Federation
    (Name anonymized for privacy reasons)

  • VDMA

    “Employees keep addressing me and thanking me for the competent, prompt help and support.”

    Sven Laux, Leiter Personal VDMA

  • Schott Mitarbeiter

    “Your consultants are also friendly and emphatic, which helps to talk and discuss openly. Thank you.”

    Employee Schott AG
    (Name anonymized for privacy reasons)

  • Warsteiner Mitarbeiter

    “High praise to this family service. I talked about this extraordinary competent, fast, and friendly service in our company. I was pleasantly surprised!!! Big thanks again.”

    Employee Warsteiner Brewery Haus Cramer KG
    (Name anonymized for privacy reasons)

  • Sanofi

    “We are very content about working with Viva FamilyService as a competent partner since 2009, who helps our employees in difficult situations to balance work and care.”

    Oliver Coenenberg, manager staff and organization and labor director Sanofi-Aventis Germany GmbH

  • Infraserv Höchst

    “The gratitude expressed by those affected is felt deeply and honest. It is also confirmed by my personal experience.”

    Matthias Jahn, deputy BR Infraserv GmbH & Co Höchst AG

  • InfraServ Mitarbeiter

    “Very competent and especially very prompt contact. The information was auxiliary and helped us along in our situation. Many thanks.”

    Employee Infraserv GmbH & Co Höchst KG
    (Name anonymized for privacy reasons)

  • Aareal Mitarbeiter

    “Immediate availability; time was taken for the matter, and I got a competent consultation including an attached insightful email. Thank you!”

    Employee Aareal Bank AG
    (Name anonymized for privacy reasons)

  • IHK Mitarbeiter

    “I’m still bedazzled in which speed precise information were sent, which fit the case exactly. I didn’t need further consultation and for that I am just grateful! Based on this support we could take care of initiating the right proceedings. Without VIVAs support I would have been at a loss.”

    Employee IHK Offenbach
    (Name anonymized for privacy reasons)

  • Edeka Mitarbeiter

    “Very friendly, helpful, Mrs. T. listened to me, gave me the feeling that she put herself in my position; would nothing but recommend the service. Very great, thumbs up.”

    Employee Neukauf Markt GmbH/Edeka
    (Name anonymized for privacy reasons)

  • Aareal Mitarbeiter

    “Very caring, very personal. An immediate huge emotional help.”

    Employee Aareal Bank AG
    (Name anonymized for privacy reasons)

  • Aareal

    “It was emphasized in a lot of written replies that the support by Viva FamilyService was not only factually but also emotionally perceived as an important help in a time of an immense personal burden.”

    Barbara Berger, Senior Manager Human Resources, Aareal Bank AG

  • DekaBank Mitarbeiter

    “Mrs. S. has now supported us outstandingly for a second time with our search for a nursing home: we called on Friday and on Monday we already got multiple offers, which matched our research criteria. This has relieved us considerably with our situation. Overall evaluation: I will definitely recommend the Viva FamilyService.”

    Employee Deka Bank
    (Name anonymized for privacy reasons)

  • Clariant Mitarbeiter

    “Very competent and fast. I’m very pleased.”

    Employee Clariant Germany GmbH
    (Name anonymized for privacy reasons)

  • DIHK Mitarbeiter

    “Thank you very much for your valuable, extensive and prompt support!”

    Employee DIHK – Association of German Chambers of Industry and Commerce
    (Name anonymized for privacy reasons)

  • DekaBank Mitarbeiter

    „Ich möchte diese Rückmeldung gerne geben, weil Sie mir sehr geholfen haben in der Situation mit meiner Mutter. Sowohl die telefonische Beratung als auch die Adresslisten und Kontakte in W. haben sehr geholfen. Wir haben auch dadurch eine momentan machbare Lösung gefunden, dass meine Mutter noch alleine leben kann.“

    Mitarbeiterin Deka Bank
    (Name aus Datenschutzgründen anonymisiert)

  • VDMA Mitarbeiter

    “I perceive the service as extremely helpful. The contact partners were very friendly and offered competent help. They also researched my additional questions and allocated information. Many thanks for your support!”

    Employee VDMA – German Engineering Federation
    (Name anonymized for privacy reasons)

How may we support you?

Service hotline
For our clients and their employees
069 34879882-0

Inquiries for companies
For questions or interest in our services
06074 918800

info@viva-familienservice.de

You can find us in Frankfurt, Hamburg, Munich, and Berlin.


Contact

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